45% higher online sales revenue

with a reduction in advertising costs

About the client

eALATI.hr is a specialized online store for selling tools, offering a wide selection of electric, hand, and garden tools as well as machines. Choosing the ideal tool for professional or hobby use will make everyday tasks much easier and work completion far more efficient.

At the beginning of the collaboration, there was also a physical eALATI.hr store where the same products as in the web shop could be purchased. However, the business was soon moved entirely online to optimize operations and take full advantage of online presence.
SEO
Search Engine Optimization
PPC
Google Ads Advertising
Facebook
Facebook Advertising

How did the collaboration start?

The client entrusted Arbona with the implementation and management of campaigns aimed at maximizing results. The complete online approach required a lot of planning, coordinating advertising proposals, and ultimately continuous communication. This communication involved interactions between the client eALATI.hr and Arbona’s experts, as well as internal communication to ensure the project was executed as successfully as possible, given that the entire business was set up online.

From the very beginning, the eALATI.hr online store based its digital strategy with Arbona on continuous SEO optimization and advertising on the Google Ads and Facebook Ads platforms.
According to the agreement and established plan, the defined goals included:
  • maximizing sales through all online channels
  • progressively reducing advertising costs through a long-term SEO strategy

Campaign goals

Development of the collaboration

Every successful collaboration involves several factors. One key factor that certainly influences its positive outcome is mutual communication. From the beginning of the cooperation, the client has been involved in the strategic and tactical segments of campaign planning. From the start and continuing to this day, the client actively contributes to the informational aspect of the market and industry specifics, providing regular and timely inputs on market trends, cooperation with suppliers, forecasts and expectations regarding supply and demand, seasonal factors, and the formation of typical customer profiles.

Timely information is the key to successfully implementing a digital marketing strategy, especially in competitive and dynamic markets such as retail and wholesale of tools, machinery, and related equipment.

At the beginning, a defined set of keywords was researched to understand exactly what users search for and what queries they enter into Google search, relevant to the client eALATI.hr’s assortment. Keyword research, based on relevance and historical search volume analysis, certainly requires time and additional effort, but with proper application, the results are evident in terms of quality targeting and determining the optimal budget.

eALATI Case Study - Campaign optimization for Google search

As in every business segment, there is certain competition here as well. Continuous competitor analysis was performed along with tracking their keyword rankings (of interest to the client) over time. Effectively responding to user queries and providing solution suggestions increases the likelihood that the user will become a customer, which is certainly one of the primary goals.

Through on-site SEO optimization, the focus was placed on certain ranking factors that will influence better ranking of the eALATI.hr website over time. Work was also done on unique content that contributes to better ranking but also improves user experience by providing better context and quality information that complements other essential product information. 

SEO Optimization and Google Search Console

In the Search Performance report, certain metrics were tracked that facilitate achieving goals and certainly impact better ranking of the eALATI.hr site.

Using Index Coverage, a list of correctly and incorrectly indexed URLs is generated, allowing immediate removal of such issues.

The importance of mobile devices was also recognized. The share of visits over time increasingly favored mobile platforms, so user experience was adapted to each user's platform, with an emphasis on mobile devices.

Using specialized tools, typical user behavior patterns were identified, optimizing the purchase process with the goal of increasing conversions and micro-goals.

Conversion Rate Optimization (CRO) was performed and continues to be developed in order to achieve the set goals.

By quick response to situations, clear mutual communication, and respect for suggestions, organic traffic has realized significant potential, and its growth trend in volume and share of total traffic continues to rise. 

Results achieved through the application of SEO optimization, Google Ads, and Facebook Advertising - yearly comparison

SEO Optimization

SEO optimization started from the very beginning of the collaboration. Since the cooperation began in April 2018, the period from March 1, 2018 to March 31, 2019 is compared with the period from April 1, 2019 to April 30, 2020.

SEO optimization is still ongoing, and a comparison of the two periods shows:
  • 48.28% increase in visits through organic search and a 43.89% increase in new users
  • 83.91% increase in the number of transactions through organic traffic
  • 57.58% increase in revenue through organic traffic
The progression of keyword rankings and their visibility on search engines was continuously monitored, showing an 8% increase (the graph illustrates this trend—green line represents eALATI.hr, other lines represent competitors).

eALATI Case Study - Campaign Results Graph
Out of a total of 805 analyzed keywords, 78 keywords have reached the first position on Google.hr compared to the beginning of the cooperation. 86 keywords entered the top 10 results, and over 400 showed growth in their organic rankings.

eALATI Case Study - Search Results Ranking Display

Google Ads Advertising

In order to meet the set goals and maximize online sales, Google Ads campaigns had to be carefully planned.

Timely information and continuous optimization enabled goal achievement. A/B testing and implementation of smart bidding strategies, along with setting optimal initial campaign parameters, significantly contributed to increased sales and effectively informed users about all updates, promotions, and the evolving product range.

Comparing the period from March 1, 2018 to March 31, 2019 with the period from April 1, 2019 to April 30, 2020, Google Ads campaigns recorded the following results based on different strategies:
  • Progressive optimization of the search campaign, proper organization, and implementation of machine learning-based strategies led to a cumulative transaction growth of 15.57% and revenue growth of 15.24% annually, along with a 22.41% increase in conversion rate
  • Continuous optimization of the display network and dynamic remarketing strategies led to a 163.47% increase in transactions and a 142.58% increase in revenue via display campaigns, with the conversion rate doubling through this channel


Over time, the cost of search advertising progressively decreased, while acquisition shifted towards the organically growing channel, which is more cost-effective in the long run. This ensured that all the goals set at the beginning of the cooperation were achieved.

eALATI Case Study - Campaign Results Achieved

Example of ad display:

eALATI Case Study - Example of Google Ads Display

eALATI Case Study - Example of Display Ad for Daewoo Tools

Facebook Advertising

Before cooperating with Arbona, the client did not use Facebook as a paid advertising channel. Arbona's experts recognized Facebook as a great opportunity to reach targeted users.

Recognition by users, showing availability, being active, and adapting to market needs are essential for today’s online business.

Through Facebook campaigns, more than 8% of total ecommerce revenue was generated, with ROAS (return on ad spend) exceeding 3200%.

eALATI Case Study - ROAS Campaign Results

The implementation of prospecting and retargeting strategies on Facebook, along with integration with other advertising platforms, led to increased efficiency of the Social channel across almost all aspects:
  • 53.90% increase in visits through social media
  • 133.84% increase in conversion rate
  • 259.89% increase in the number of transactions
  • 131.88% increase in revenue

Continuation of the collaboration

The collaboration between the client eALATI.hr and Arbona is ongoing. In addition to technical and content-based SEO optimization, as well as conversion rate optimization (CRO), many new proposals are planned for future implementation with the goal of achieving even greater growth.

In the period from March 1, 2018 to March 31, 2020 (the entire duration of the collaboration), an increase in revenue from organic traffic can be seen. This is the backbone of the primary strategy, which aims to demonstrate that investing in SEO optimization yields the highest long-term revenue.

Additionally, the budget for paid traffic was not increased; instead, investments were made in the SEO strategy, which resulted in increased revenue through organic traffic. By gradually reducing the paid traffic budget, the goal is to ensure continued strong results.

eALATI Case Study - Campaign Performance Growth Over Time

The graph clearly shows that organic traffic surpassed paid traffic within one year. In total, across all channels combined, revenue increased by 45.28%, the number of transactions grew by 66.19%, the conversion rate improved by 40.83%, and total traffic (sessions) increased by 18%.

Although there is always room for improvement, the current goals and results are very good and serve as a strong motivation to reach even higher objectives. We look forward to continuing our collaboration and tackling all the new challenges in the market, which we hope to address even more effectively together.  

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